1. Introduction
Welcome to [Your Company Name] (“we,” “us,” or “our”). This refund policy describes the terms under which refunds are provided for purchases made on our website or through our services. By making a purchase, you agree to this refund policy.
2. Repayment period
We offer a refund period of 7 days from the date of purchase. If you are unhappy with your purchase for any reason, you can request a refund within this time frame.
3. Eligibility for Refunds
We can offer refunds in the following circumstances within the 7 day refund period:
Product/Service Defects: If the product or service you purchased is defective or not as described, you may be entitled to a refund.
Cancellation within the Cancellation Period: If you cancel your purchase within the 7-day period, a full or partial refund may be offered.
Unauthorized Transactions: If an unauthorized transaction occurs on your account, please contact us immediately for a refund.
4. Exceptions to Refunds
Refunds cannot be given in the following situations:
Change of Opinion: We generally do not offer refunds for change of opinion or dissatisfaction with the product or service.
Violation of Terms: Refunds will not be given if there is a violation of our Terms of Service.
5. How to Request a Refund
To request a refund within the 7-day period, please contact our customer support team at [email protected] . Please include your order number, the reason for the refund request and any support documentation.
6. Time of the refund process
Refunds will be processed within 1-3 days of approval. The processing time may vary depending on the payment method and financial institution.
7. Refunds
Initiating a chargeback without first attempting to resolve the issue with us may result in suspension or termination of your account.
8. Changes to this Refund Policy
We reserve the right to change this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
9. Contact Us
If you have any questions about our Refund Policy, please contact us at:
